Many landlords want more than just a letting agent. They need someone who can take on their responsibilities, safe in the knowledge that their property is in the hands of expert managers. They need to be sure that the ever-increasing expectations of tenants are being met, not just in office hours but also with full provision for emergencies, whenever they may occur. Whether your property is your home, a secondary home or an investment property, when it comes to choosing the right managing agent, there are many aspects to take into account.
When you let with us, you may choose our property management service. You will be allocated a dedicated Property Manager who will proactively manage on your behalf. You get professional but human service, not a call centre. Your Property Manager will guide you through all of the legal and practical issues. Our people deliver property management services expertly, consistently and always with the aim of giving our clients peace of mind – and maximising the value of their property. Our bespoke approach to management provides the flexibility to oversee all types and size of property resulting in a diverse and growing portfolio from newly built developments through to historic listed buildings. We strive to ensure that every property we administer is a great place to live for the tenant and earns an appropriate return for the landlord.
Our team can manage your property throughout the lettings process; from organising inventories and arranging for properties to be cleaned pre-tenancy, right through to handling deposit negotiations once the tenancy has come to an end. During the tenancy period we can liaise with utility suppliers and arrange repairs, maintenance works and safety reports on your behalf, as well as organise payment of outgoings such as ground rent and service charges.
Alongside our handling of day-to-day maintenance issues and visits to check the property, these services mean you can relax, knowing that your property is being looked after and your interests taken care of. We use tried and tested professionals including plumbers, electricians, locksmiths and general maintenance services to carry out a variety of works to the highest standard. Out of hours we have a dedicated team of emergency contractors on call, including weekends and Bank holidays.
Property ownership can be a real worry so communication is essential. We take a proactive approach, with regular inspections and written reports and we will visit your property a minimum of twice a year. It’s all part of the service, like dealing with notices and advising on the legal aspects of tenancies. We also offer vacant property management when the property is empty, offering an uninterrupted service.